Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our IPTV service. As stated in our FAQ, we respect your right to privacy and take all necessary precautions to preserve it.
1. Information We Collect
We collect the minimum information necessary to provide you with our service. This may include:
- Contact Information: When you contact us via WhatsApp to purchase a subscription or request a free trial, we collect your contact number to communicate with you.
- Service Information: We may ask for information about the type of device you are using (e.g., Smart TV, Firestick) to provide the correct setup instructions and ensure compatibility.
- Payment Information: Payment details are handled by our secure payment partners. We do not store your full credit card or financial details on our servers.
2. How We Use Your Information
The information we collect is used solely for the following purposes:
- To process your subscription and activate your service.
- To provide you with customer support and technical assistance.
- To communicate with you regarding your subscription, service updates, or important notices.
3. Information Sharing and Disclosure
We do not sell or distribute your personal information to third parties. Your data is confidential and is only used to deliver the IPTV service you have subscribed to. We are committed to protecting your privacy.
4. Data Security
We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access. All communications for subscription and support are conducted through secure channels.
5. Cookies and Tracking
Our website may use cookies to enhance user experience, such as remembering your preferences. These cookies do not collect personally identifiable information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the methods provided on our website.